Virtual Assistants for Mental Health Professionals
Practice management built by a clinician, for clinicians.
We bridge the gap between clinical work and business operations so your practice stays ethical, organized, and sustainable.
Administrative Support
Billing Support
Full Practice Management
Administrative & Billing Support Designed to Help Your Practice Run Smoothly
Why Practices Trust Us:
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Therapist-led expertise
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HIPAA-conscious workflows
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Clear communication & consistency
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Organized systems that reduce overwhelm
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A supportive, people-centered approach
Administrative
So your ideal client doesn’t slip through the cracks.
We help providers with scheduling, inbox management, EHR organization, intake support, voicemail management
BIlling
So you get paid consistently and on time.
We process claims submission, payment posting, denials follow-up, benefits verification while you focus on client care.
Full Practice Management
So your practice doesn’t depend on you holding everything together.
A combined administrative & billing system designed for busy therapy practices.
Support Packages
Support is tailored to your practice needs. Book a Practice Operations Review to receive a personalized recommendation.
Root Support
Foundational support for solo or small practices (1–2 clinicians or up to ~40–50 active clients) that need light, consistent support and calm, without having to manage every administrative detail themselves.
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Your inbox, scheduling, and basic workflows stay organized and up to date
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Client communication is handled with consistency and care
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Your EHR remains clean, structured, and easy to navigate
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Routine administrative and light billing tasks are completed without things piling up
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You receive a clear monthly summary, so you always know where things stand
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Result: Your practice feels more organized, more manageable, and less dependent on you to keep everything running
Growth Support
Most practices start here.
​Ongoing operational support for growing solo or small group practices (2–5 clinicians or ~40–100 active clients) that need structure, consistency, and systems to keep up—without having to manage day-to-day operations themselves.
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Includes:
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Your scheduling, intake, and client communication run consistently without gaps
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Claims are submitted, tracked, and followed up on so revenue stays moving
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Billing issues, denials, and outstanding items are addressed proactively
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Your EHR and workflows are organized, maintained, and improved over time
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You have priority communication and ongoing visibility into what’s happening behind the scenes
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Result: Your practice is no longer dependent on you to manage daily operations. Systems are in place, revenue is more consistent, and your practice continues moving forward without you having to step into every detail.
Thrive SupporT
Comprehensive operational support for established or high-volume practices (5+ clinicians or 80–100+ active clients) that want their back office fully managed—without being involved in day-to-day operations.
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Administrative, billing, and operational workflows are managed consistently behind the scenes
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New client onboarding and communication are handled smoothly and reliably
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The full claims cycle, denials, and verification are actively managed
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Your EHR and systems are continuously maintained and optimized
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You receive regular check-ins, updates, and workflow improvements
Result: Your practice runs with structure, consistency, and support in place. Operations are handled behind the scenes, allowing you to step out of the day-to-day and focus on leadership, growth, or your clients.
Commitment Note:
All support packages require a 3-month minimum commitment. This allows adequate time for onboarding, system stabilization, workflow integration, and meaningful results. After the initial 3 months, services continue on a month-to-month basis.
Project-Based Practice Support
Some practices don’t need ongoing management; they need focused, time-limited support to build or refine specific operational systems.
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We offer custom, project-based engagements designed to address clearly defined practice needs within a set timeframe, most often spanning 60–90 days
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Project scopes are developed collaboratively after an initial assessment to ensure the work is appropriately sized, clearly defined, and aligned with your practice's operational goals.
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Common project examples include:
• EHR cleanup and workflow rebuild
• Billing systems overhaul and A/R cleanup
• Intake, onboarding, and front-end process redesign
• Practice operations audit and systems reset
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Many practices use project-based support as a first step before transitioning into ongoing support.
FAQ
Do I need to track the hours?
No. Bundled hours are for internal workflow only. You simply enjoy consistent support.
​What if I need more hours?
Additional hours can be added as needed or you may upgrade to a higher bundle.
What if I already have a biller?
We can provide admin-only support or billing-only support upon request.
Do you work with out-of-state providers?
Yes — our services are fully virtual and HIPAA compliant.
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